Reveal the invisible.Create impact.
The diagnosis
The symptoms are not always the problem
A sales difficulty can reveal an issue of organisation, positioning, management or customer journey. Treating the symptom alone just moves the problem; understanding it is what solves it.
Sales are slowing down
The pace drops, conversion erodes, and the usual actions no longer deliver the same results.
Teams are no longer pulling together
Priorities diverge between leadership, management and the field. Energy gets scattered.
Decisions don't reach the field
The strategy is clear on paper, but it shows up neither in practices nor in results.
Customer experience is slipping
Pain points pile up along the journey, without anyone knowing exactly where or why.
That is why we always start with a global reading of the situation before deciding what to do.
Our expertise
Two complementary areas of expertise
Our approach
The ODC method
Vision Human Consulting combines strategic analysis, field experience and an understanding of human dynamics to identify the right levers for each organisation.
- O
Step 1
Observe
See the situation as it is lived, not as it is described.
- D
Step 2
Decode
Connect findings to separate causes from symptoms.
- C
Step 3
Consolidate
Turn understanding into concrete, lasting directions.
Our consulting offers
Three levels of support, depending on your needs
From diagnosis to executive support, the level of intervention is defined by your challenges and the results you expect.
Key figures
The human factor is not a “soft” asset, but a measurable strategic lever
- +10 to +25%
- overall efficiency when people strategy and business strategy are aligned.
- 4 to 8%
- additional growth for companies that put people and customers at the centre of their model.
- +1.3%
- customer satisfaction can follow from +5% employee engagement.
Sources: Boston Consulting Group · Martin Newman · Deloitte · Fujitsu
Why choose us?
A cross-functional reading, a concrete execution
20+ years of experience
Sales strategy, marketing, management and customer experience.
Operational expertise
Clear objectives, actionable recommendations and tracking indicators.
A cross-functional view
Connecting strategy, organisation, people and performance instead of treating each issue in isolation.
Who we work with
Interventions grounded in the reality of your market
The founder
Karen Schenck
Founder of Vision Human Consulting
After more than twenty years in sales strategy, marketing, management and customer experience, Karen Schenck founded Vision Human Consulting on one conviction: a company's performance rests on the coherence between its strategy, its decisions and its practices. And the human factor is its most underestimated lever.
Learn moreFAQ
What we are often asked
Analysis & insights
Understand before acting
What holds an organisation back is rarely visible from the inside. Our role is to make it visible, then turn it into a lever for action.
First step
Let's talk about your challenges
A first, no-commitment conversation to understand your situation and identify the most suitable level of support: consulting engagement or training.